mezalo

Support

The fastest way is in the app: Profile → Support. Or email us — we reply within 24 hours.

Support emailsupport@mezalo.app

If you’re in danger

Call 102 (police) or 112. Then report the person in the app — they can’t book dinners until we review the report.

Delete your account

Profile → Delete account. It happens right away, no email to support needed. What we delete is described in the Privacy Policy.

Payments and refunds

Cancelling before Tuesday 19:00 (a day before the dinner) is free: we refund the fee to your card, usually within 3–5 business days.

Common questions